PhotoStore Documentation


Various issues with digital profiles and sizing

Things to check:

In order for the store to show a size next to the digital profile listed on the store front your profile must have a delivery method set as "Deliver Original File" or "Create Automatically". If you use "Create Automatically" then you must specify both a width and height.

On portrait images I see no size listed (width x height) for digital profiles on the store front?
KKeep

This means that in your store manager for that digital profile (manager -> library -> digital profile -> click on the profile) you do not have a height set, and it is currently default to 0. You must have both a width and height specified if you wish for the store to auto create the size for sale, or if you wish for it to show the size on the store front.

On landscape images I see no size listed (width x height) for digital profiles on the store front?

This means that in your store manager for that digital profile (manager -> library -> digital profile -> click on the profile) you do not have a width set, and it is currently default to 0. You must have both a width and height specified if you wish for the store to auto create the size for sale, or if you wish for it to show the size on the store front.


Ok but what do I put as the height or width then because not all of my photos are the same size?

It doesn't really matter to be exact on widht/height because the store will auto calculate what the smaller side will be anyways. For example if you have a landscape image the store will use the width as the longest side and the height will be calculated based on it.

The equation the store uses to calculate the short side is:
Ratio = Actual Size (Longest Side Of Media) divided by Digital Profile (width or height depending on longest side)
Height Actual Size (Shortest Side Of Media) times Ratio

Example if original media is a landscape 4000 width x 3000 height and the digital profile is set to 3000 width x 3000 height
0.75 = 4000 / 3000
2250 = 3000 * 0.75
So the height is set at 2250 and the overall digital profile size for that media will be 3000 width x 2250 height.

Now say we use that same profile but this time we have a portrait image of 3000 width x 5000 height
0.60 = 5000 / 3000
1800 = 3000 * 0.60
So the width of that portait image will then become 1800 and the overall digital profile size for this media will be 1800 width x 3000 height.