PhotoStore Documentation


NO FILE HERE error message when trying to download a photo

That error usually means that the digital profile that was sold and now trying to be downloaded has a size set at 0.
The store can't make a 0 pixel image for download, so therefore it shows this error.

To correct it, log into your manager and go to Library -> Digital Profiles. From there select the profile you are having issues with and in the size widht/height enter in values greater than 0.